Frequently Asked Questions
There is one Owner for the SparkLight account, who is responsible for payment.
Each account can have several Admins, who are able to assign user status (Explorer or Viewer) to SparkLight users.
Explorers have full access to insight discovery and exploration, plus collaboration capabilities. For every 1 paid Explorer, you will receive 3 free Viewers.
Viewers can only view projects and reports that are shared with them. These accounts are free!
SparkLight account information can be viewed by clicking on your account name in the top right of the screen, then account settings. Only an account Owner can change payment information.
SparkLight is SOC 2 compliant. It has received internationally recognised accreditation that meets the 5 trust service principles: security, availability, processing integrity, confidentiality and privacy.
SparkLight integrates directly with Microsoft Excel and Google Sheets, with many more integrations to come! Additionally, you can use data in CSV or TSV format with SparkLight.
Check out our 2 minute demo video here. Or check out one of our example use cases to start exploring. Once you’ve signed up, our documentation and video tutorials are also available.